Malpractice claimed calls within the Swedish Healthcare Direct: a descriptive – comparative case study

Abstract Background Medical errors are reported as a malpractice claim, and it is of uttermost importance to learn from the errors to enhance patient safety. The Swedish national telephone helpline SHD is staffed by registered nurses; its aim is to provide qualified healthcare advice for all residen...

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Bibliographic Details
Main Authors: Annica Björkman, Maria Engström, Ulrika Winblad, Inger K. Holmström
Format: Article
Language:English
Published: BMC 2021-01-01
Series:BMC Nursing
Subjects:
Online Access:https://doi.org/10.1186/s12912-021-00540-3