A New Model for Defining the Criteria of Service Quality in Rail Transport: The Full Consistency Method Based on a Rough Power Heronian Aggregator

The European standard on transport logistics and services in public passenger transport EN 13816 is based on a relationship between the perception of users and transport carriers throughout the groups of criteria taken as a basis for observation in this paper. The constant development and improvemen...

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Bibliographic Details
Main Authors: Dragan Đorđević, Gordan Stojić, Željko Stević, Dragan Pamučar, Ana Vulević, Vesna Mišić
Format: Article
Language:English
Published: MDPI AG 2019-08-01
Series:Symmetry
Subjects:
Online Access:https://www.mdpi.com/2073-8994/11/8/992