AMOS-based analysis of factors influencing customer loyalty

In order to better reduce the cost of e-commerce operations and save resources for marketing promotion, e-commerce merchants must adopt a reasonable and effective way to screen customers and improve the competitiveness of their own products. This paper takes the measurement of latent variable custom...

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Bibliographic Details
Main Authors: Zhu Qinying, Yu Luyang, Luo Jing, Cao Songlin
Format: Article
Language:English
Published: EDP Sciences 2021-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/27/e3sconf_ictees2021_03068.pdf