Innovation in service industry: the role of consultants

Much of the existing literature on innovation intermediaries is focused on manufacturing, and limited scientific knowledge has been developed about the role of intermediaries in services. This paper aims to expand and test an existing framework on the roles and functions of intermediaries in service...

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Bibliographic Details
Main Authors: Manuela Dias Rezende Pinto, Irina Saur-Amaral, Carlos Melo Brito
Format: Article
Language:English
Published: Universidade do Porto, Faculdade de Engenharia (FEUP) 2018-03-01
Series:Journal of Innovation Management
Subjects:
Online Access:https://journalsojs3.fe.up.pt/index.php/jim/article/view/429