Erosion of Complement Portfolio Sustainability: Uncovering Adverse Repercussions in Steam’s Refund Policy

Maintaining a consistently trending portfolio of complements is vital to sustaining platform leadership. Prior research has highlighted the value of open innovation, but has largely disregarded the strategic identification and management of distinctive complements that drive extended platform value,...

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Bibliographic Details
Main Authors: Samuel Siu, Yuki Inoue, Masaharu Tsujimoto
Format: Article
Language:English
Published: MDPI AG 2019-09-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/5/4/75