PRODUCTIVITY MEASUREMENT OF MALAYSIAN GOVERNMENT HOSPITALS USING DATA ENVELOPMENT ANALYSIS
Traditionally, productivity is defined in terms of the efficiency of transforming inputs into outputs. However, researchers have always argued that the concept of productivity should not be limited to efficiency only, ignoring the phenomenon of effectiveness. This is particularly true in an organiza...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Sains Malaysia
2003-01-01
|
| Series: | Asian Academy of Management Journal |
| Online Access: | http://www.usm.my/aamj/8.2.2003/AAMJ%208-2-2.pdf |