THE ROLE OF CUSTOMERS’ CULTURAL VALUES IN DEVELOPING E-LOYALTY: EMPIRICAL STUDY ON BSM KUDUS BRANCH

Objective of the study this paper is to discuss result of the study which examines effects of customers’ cultural values in developing e-loyalty in globalization era and integrative model which based on relationship marketing theory. These customers’ cultural values include personal relationship, lo...

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Bibliographic Details
Main Authors: Tulus Haryono, Hunik Sri Runing Sawitri, Mugi Harsono, Ekawati Rahayu Ningsih
Format: Article
Language:Indonesian
Published: Sekolah Tinggi Agama Islam Negeri (STAIN) Kudus 2017-09-01
Series:Addin
Subjects:
Online Access:http://journal.stainkudus.ac.id/index.php/Addin/article/view/2593