The Category Management Process and Responding to Customer Needs

This article presents the process of managing the product category of fast-moving (FMCG) in the example of tobacco products. Assumptions discussed the process developed by two companies working together. The presented results show that the process of category management is an extremely important act...

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Bibliographic Details
Main Authors: Agnieszka Biernat-Jarka, Katarzyna Świerczyńska
Format: Article
Language:English
Published: University of Finance and Management, Warsaw; Vistula University 2010-12-01
Series:Contemporary Economics
Online Access:http://ce.vizja.pl/en/download-pdf/id/179
Description
Summary:This article presents the process of managing the product category of fast-moving (FMCG) in the example of tobacco products. Assumptions discussed the process developed by two companies working together. The presented results show that the process of category management is an extremely important activity in achieving the company sales and response for consumer needs. As a result of the implementation of category management process of tobacco products has been increasing the number of customers visiting outlets, increasing the number of marketed products, and ultimately increase the company’s profit.  
ISSN:2084-0845