Health care users' satisfaction in Brazil, 2003 Satisfação dos usuários com a assistência de saúde no Brasil, 2003

Health care users' satisfaction in Brazil, 2003 Satisfação dos usuários com a assistência de saúde no Brasil, 2003

Evaluation of users' satisfaction with the health system brings back longstanding questions concerning the quality of services provided to the Brazilian population. The current study analyzes satisfaction with outpatient and inpatient care based on the results of the World Health Survey, conduc...

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Bibliographic Details
Main Authors: Giselle Campozana Gouveia, Wayner Vieira de Souza, Carlos F. Luna, Paulo Roberto Borges de Souza-Júnior, Célia Landmann Szwarcwald
Format: Article
Language:English
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz 2005-01-01
Series:Cadernos de Saúde Pública
Subjects:
Satisfação dos Consumidores
Discriminação no Setor Saúde
Sistema de Saúde
Consumer Satisfaction
Discrimination in the Health Sector
Health System
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2005000700012

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http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2005000700012

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