Learning from Face-Threatening Acts by Tourism Workers in Bali: The Impacts of Cross-Cultural Misunderstanding

A face-threatening act (FTA) is considered to be an act, including an utterance, that can damage a person’s self-image (or face). This study aims to identify FTAs unintentionally committed by tourism workers toward Japanese tourists. Drawing on a qualitative approach, this study involved 25 particip...

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Bibliographic Details
Main Authors: Anak Agung Ayu Dian Andriyani, Djatmika Djatmika, Sumarlam Sumarlam, Ely Triasih Rahayu
Format: Article
Language:English
Published: Journal of Social Studies Education Research 2019-09-01
Series:Journal of Social Studies Education Research
Subjects:
Online Access:https://jsser.org/index.php/jsser/article/view/1053