The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis

Abstract Background The published literature demands examples of health‐care systems designed with the active engagement of patients to explore the application of this complex phenomenon in practice. Methods This case study explored how the voice of patients was incorporated into the process of rede...

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Bibliographic Details
Main Authors: Elena Lopatina, Jean L. Miller, Sylvia R. Teare, Nancy J. Marlett, Jatin Patel, Claire E. H. Barber, Dianne P. Mosher, Tracy Wasylak, Linda J. Woodhouse, Deborah A. Marshall
Format: Article
Language:English
Published: Wiley 2019-06-01
Series:Health Expectations
Subjects:
Online Access:https://doi.org/10.1111/hex.12855