Humour in supplier-customer interactions: the views of Australian tourism operators

Much of the existing literature on the tourism-humour relationship focuses on the perceptions of tourists. Little research exists on the views of tourism operators. This study aims to gain a better understanding of the perceptions of tourism operators when deliberately including humour into interact...

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Bibliographic Details
Main Authors: Anja Pabel, Philip L Pearce
Format: Article
Language:English
Published: Cracow Tertium Society for the Promotion of Language Studies 2019-11-01
Series:The European Journal of Humour Research
Subjects:
Online Access:https://www.europeanjournalofhumour.org/index.php/ejhr/article/view/367