Customer Loyalty Management in Hotel and Restaurant Establishments in the Face of New Challenges

The article proves that the current situation, which is characterized by a political and socio-economic crisis in Ukraine, has been complicated by the consequences of the COVID-19 coronavirus pandemic, and together they have led to new challenges in the hotel and restaurant industry. The actual valu...

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Bibliographic Details
Main Authors: Zhehus Olena V., Illiashenko Olena V.
Format: Article
Language:English
Published: PH "INZHEK" 2020-09-01
Series:Problemi Ekonomiki
Subjects:
Online Access:https://www.problecon.com/export_pdf/problems-of-economy-2020-3_0-pages-118_125.pdf