eServices Classification, Trends, and Analysis: A Systematic Mapping Study

The concept of eServices originated in the early 2000s in the field of business and commerce. However, in recent years, eServices are being applied in many domains. Therefore, a thorough study on eServices is required to identify the areas in which eServices have been applied till date and to what e...

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Bibliographic Details
Main Authors: Maria Saleemi, Maria Anjum, Mariam Rehman
Format: Article
Language:English
Published: IEEE 2017-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/8082478/