CONSISTENCY OF THE PERFORMANCE MANAGEMENT SYSTEM AND ITS QUANTIFICATION USING THE Z-MESOT FRAMEWORK

The main purpose of this paper is: (1) to present the theoretical approach for testing a performance management system`s consistency using the Z-MESOT framework and (2) to present the results of empirical analysis in selected manufacturing companies. The Z-MESOT framework is a managerial approach, b...

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Bibliographic Details
Main Authors: Jan Zavadsky, Zuzana Zavadská, Lenka Veselovská, Katarzyna Szczepańska - Woszczyna
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2016-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v10-n4/1.pdf