Introduction of a Surgical Navigator in the Perioperative Process Improves Patient Satisfaction

Background: Patients who had received surgical services at Bellin Hospital reported anxiety with the surgical flow. This study tested the hypothesis that the introduction of a surgical navigator, someone who guided the patient and their accompanying others throughout the surgical process, would impr...

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Bibliographic Details
Main Authors: Brett G Marshall, Maija S Assef, Ryan B Pitney, Maria CJ Macco, Bradley M Tschoeke, Marcus A Oksa MS, RCP, Amy Yeatman DO
Format: Article
Language:English
Published: SAGE Publishing 2017-03-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373517692916