SERVICE QUALITY ANALYSIS - HOTEL ALPIN (POIANA BRASOV)

Hotel Alpin was built in 1971 in Poiana Brasov resort and has a 4 star quality ranking at the moment with the apart hotel having a 5 stars ranking. At the moment in the tourism market the service quality and client satisfaction are very important for being successful. This paper is analyzing thr...

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Bibliographic Details
Main Authors: MADAR ANCA, NEACȘU NICOLETA ANDREEA
Format: Article
Language:English
Published: Academica Brâncuşi 2013-12-01
Series:Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
Subjects:
Online Access:http://www.utgjiu.ro/revista/ec/pdf/2013-06/42_Madar%20Anca.pdf