Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia

Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia

Light rail transit (LRT) is a sustainable transportation mode that ensures sustainable environmental, economic, and social development. Generally, the rate of public transportation usage in many parts of the world remains low compared to private vehicles. There is a need to understand passengers’ pe...

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Bibliographic Details
Main Authors: Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Nur Izzi Md. Yusoff, Amiruddin Ismail, Muhamad Razuhanafi Mat Yazid, Nor Aznirahani Mhd Yunin, Yukawa Sotaro
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Sustainability
Subjects:
gender
light rail transit
public transportation
satisfaction
service quality
socio-demographic characteristic
Online Access:https://www.mdpi.com/2071-1050/13/2/990

Internet

https://www.mdpi.com/2071-1050/13/2/990

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