Hubungan Budaya Pengamanan dan Kinerja Bandar Udara dengan Kepuasan Penumpang Angkutan Udara di Bandar Udara Internasional Soekarno - Hatta
This study examined the association of security culture (X1) and the performance of airport services (X2) with air transport passenger satisfaction (Y), either individually or jointly.This study with a sample of 100 respondents passenger air transport, the distribution of questionnaires to terminal...
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| Format: | Article |
| Language: | English |
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Air Transportation Research and Development Center
2013-06-01
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| Series: | Warta Ardhia: Jurnal Perhubungan Udara |
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| Online Access: | http://www.wartaardhia.com/index.php/wartaardhia/article/view/114 |