Consumer’s trust in Internet shopping: a modelling proposal based on the standard learning hierarchy

This paper is placed on the framework of studies focused on analyzing the consumers’ buying behaviour on the Internet. We have based on adapting the hierarchy-of-effects model (standard learning hierarchy), in order to theoretically propose a conceptual model explaining how consumers’ beliefs —i.e....

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Bibliographic Details
Main Authors: MARIO PÉREZ RONCHEL, FRANCISCO J. MARTÍNEZ LÓPEZ, MANUEL ORTIGUEIRA SÁNCHEZ
Format: Article
Language:English
Published: Universidad del País Vasco (UPV/EHU) 2006-12-01
Series:Management Letters/Cuadernos de Gestión
Subjects:
Online Access:http://www.ehu.es/cuadernosdegestion/revista/index.php/en/published-issues?y=2006&v=6&n=2&o=4