The importance of conscientiousness in the telemarketing industry

Researchers have long pondered the personality type-performance relationship. However, in the sales industry and especially in telemarketing, findings have been contradictory with regards to which personality trait best contributes to performance. The telemarketing industry is a rapidly growing indu...

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Bibliographic Details
Main Authors: B. Gaertner, L. Lambson, M. Mbuyu, E. Botha
Format: Article
Language:English
Published: AOSIS 2015-03-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/81