The influence of socio-demographic characteristics on respondents’ perceptions of healthcare service quality
Introduction: Service quality is the customer’s subjective assessment that plays an increasingly important role as an element of competitive advantage in the health sector. Aim: The main purpose was to determine whether the selected socio-demographic characteristics had a considerable impact on pa...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Kazimierz Wielki University
2018-12-01
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| Series: | Journal of Education, Health and Sport |
| Subjects: | |
| Online Access: | http://www.ojs.ukw.edu.pl/index.php/johs/article/view/6429 |