Des stratégies d’usage des technologies numériques au secours de pratiques communicationnelles frustrantes

The Toulouse Financial Centre (La Poste Group) has implemented a new communications plan aimed at the digital acculturation of mail clerks. The author conducted action research on preventing the psychosocial risks associated with this digital acculturation. She shows how this change did not represen...

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Bibliographic Details
Main Author: Emilie Blanc
Format: Article
Language:fra
Published: Université Laval 2017-07-01
Series:Communication
Subjects:
Online Access:http://journals.openedition.org/communication/7265