THE METHODOLOGY OF RATING QUALITY STANDARDS IN THE REGIONAL PASSENGER TRANSPORT
Quality has a fundamental influence to the services in passenger transport. The main objective of transport is to satisfy customers’ (passengers’) requirements on the qualitative, flexible, fast and safe carriage of people and goods. Organisers of transport (public authority), providers of transport...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Silesian University of Technology
2015-12-01
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| Series: | Transport Problems |
| Subjects: | |
| Online Access: | http://transportproblems.polsl.pl/pl/Archiwum/2015/zaszytSE/2015t10zSE_06.pdf |