Patient Feedback Systems at the Primary Level of Health Care Centres in Bangladesh: A Mixed Methods Study

This paper documents, and reflects on key strengths and weaknesses of, existing patient feedback management systems at primary health care in Bangladesh and proposes key implications for future policy and practice. A mixed-method study was conducted in two Upazila (sub-district) Health Complexes (UH...

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Bibliographic Details
Main Authors: Rumana Huque, Zunayed Al Azdi, Bassey Ebenso, Shammi Nasreen, Ayesha Afroz Chowdhury, Helen Elsey, Tolib Mirzoev
Format: Article
Language:English
Published: SAGE Publishing 2021-05-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440211011458