MENCIPTAKAN KEPUASAN TOTAL PELANGGAN MELALUI PENGGUNAAN QUALITY FUNCTION DEPLOYMENT PADA AGRIBISNIS SAYURAN [Creating Total Customer Satisfaction by Using Quality Function Deployment in Vegetables Agribusiness]
In the product design and development processes, Quality Function Deployment (QFD) provides a comprehensive, systematic approach to ensure that the products meet or exceed customer expectations. This paper reports the results of vegetables customers survey in Jakarta. Analytical Hierarchy Process (A...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Bogor Agricultural University; Indonesian Food Technologist Association (IAFT)
2001-08-01
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Series: | Jurnal Teknologi dan Industri Pangan |
Subjects: | |
Online Access: | http://journal.ipb.ac.id/index.php/jtip/article/view/4503 |