A COMPARISON OF AIRLINE SERVICE EXPECTATIONS BETWEENPASSENGERS OF DOMESTIC AND INTERNATIONAL FLIGHTS
The air transportation industry in Turkey is developing rapidly in recent years. Inparalel with this development, the number of airline companies and passengers areincreasing drastically. Thus, searching and understanding the expectations ofpassengers in airline services are getting im...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Social Sciences Research Society
2011-07-01
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| Series: | International Journal of Social Sciences and Humanity Studies |
| Online Access: | http://www.sobiad.org/ejournals/journal_IJSS/arhieves/2011_2/nuriye_gures.pdf |