A COMPARISON OF AIRLINE SERVICE EXPECTATIONS BETWEENPASSENGERS OF DOMESTIC AND INTERNATIONAL FLIGHTS

A COMPARISON OF AIRLINE SERVICE EXPECTATIONS BETWEENPASSENGERS OF DOMESTIC AND INTERNATIONAL FLIGHTS

The air transportation industry in Turkey is developing rapidly in recent years. Inparalel with this development, the number of airline companies and passengers areincreasing drastically. Thus, searching and understanding the expectations ofpassengers in airline services are getting im...

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Bibliographic Details
Main Authors:	Nuriye Güreş, Seda Arslan, Harun Yılmaz
Format:	Article
Language:	English
Published:	Social Sciences Research Society 2011-07-01
Series:	International Journal of Social Sciences and Humanity Studies
Online Access:	http://www.sobiad.org/ejournals/journal_IJSS/arhieves/2011_2/nuriye_gures.pdf

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