Teleconsultation demand classification and service analysis

Abstract Background To enhance teleconsultation management, demands can be classified into different patterns, and the service of each pattern demand can be improved. Methods For the effective teleconsultation classification, a novel ensemble hierarchical clustering method is proposed in this study....

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Bibliographic Details
Main Authors: Wenjia Chen, Jinlin Li
Format: Article
Language:English
Published: BMC 2021-08-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:https://doi.org/10.1186/s12911-021-01610-x