Teleconsultation demand classification and service analysis
Abstract Background To enhance teleconsultation management, demands can be classified into different patterns, and the service of each pattern demand can be improved. Methods For the effective teleconsultation classification, a novel ensemble hierarchical clustering method is proposed in this study....
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
BMC
2021-08-01
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Series: | BMC Medical Informatics and Decision Making |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12911-021-01610-x |