The influence of human factor on student satisfaction in higher education institutions

Due to constantly increasing competition in the higher education market, customer or user satisfaction should be made the focal point of all higher education institutions. Creating happier, satisfied customers, whether they are students, their parents, donors, professors or employers, should be the...

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Bibliographic Details
Main Authors: Ćirić Maja R., Brkanlić Sandra, Vučurević Tatjana, Popović Slobodan
Format: Article
Language:srp
Published: University Business Academy - Faculty of Economics and Engineering Management, Novi Sad, Serbia 2015-01-01
Series:Ekonomija: teorija i praksa
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/2217-5458/2015/2217-54581503017C.pdf