Une socialisation au travail émotionnel dans le métier de coiffeur

The article highlights which of the socialisation processes associated with emotional work are necessary for a successful service provision – as well as the specific context in which such work is mobilised. Based on fieldwork conducted in several barbershops and at an Apprentice Training Centre, it...

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Bibliographic Details
Main Author: Diane Desprat
Format: Article
Language:fra
Published: La Nouvelle Revue du Travail 2015-04-01
Series:La Nouvelle Revue du Travail
Subjects:
Online Access:http://journals.openedition.org/nrt/2149