Mining Process Evaluation in Discovering the Semi-Automatic Processes of the Banking Industry (the case: Bank guarantee issuance process)

Nowadays the process performance is a key success factor in the competitive environment of banking industry. Various approaches have been proposed to identify and improve processes. Process mining is a new process management approach which is supposed to discover and improve the actual process model...

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Bibliographic Details
Main Authors: Khadije Mostafaee Dolatabad, Adel Azar, Abbas Moghbel, Koorosh Parvizian
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2019-04-01
Series:Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī
Subjects:
Online Access:http://jims.atu.ac.ir/article_9605_8bd5aab81b4b2d8cf50f9f00126cf2da.pdf