PROCEDURE FOR ANALYSIS COMPLIANCE WITH QUALITY STANDARDS OFFER OF THE BUFFET RESTAURANT CASONA MELIA SANTIAGO DE CUBA
The company hotel Cuban faces the challenge of the competitiveness and the client’s satisfaction in an environment that demands of actions that they assure the quality. This article has as objective to show the application of a procedure for the evaluation of the standards of quality of the offer in...
| Main Authors: | , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Universidad de Oriente
2016-01-01
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| Series: | Anuario de la Facultad de Ciencias Económicas y Empresariales |
| Subjects: | |
| Online Access: | http://revistas.uo.edu.cu/index.php/aeco/article/view/671 |