APLIKASI MOBILE-CUSTOMER RELATIONSHIP MANAGEMENT UNTUK SMALL AND MEDIUM SIZE ENTERPRISES (SMEs)
The key factor of enterprise in order to still growth and developed is customer. The customer will give the value to the enterprise in the form of profit. Therefore, enterprises must be able to establish an sustainable relationship to customer. Since 1990 began to develop what is called Customer Rel...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Pembangunan Nasional "Veteran" Yogyakarta
2015-07-01
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| Series: | Telematika |
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| Online Access: | http://fajar.upnyk.ac.id/index.php/telematika/article/view/1407 |