Chatbots for Enterprises: Outlook

Chatbots are going to be the main tool for automated conversations with customers. Still, there is no consistent methodology for choosing a suitable chatbot platform for a particular business. This paper proposes a new method for chatbot platform evaluation. To describe the current state of chatbot...

Full description

Bibliographic Details
Main Authors: Pavel Kostelník, Ivo Pisařovic, Mikuláš Muroň, František Dařena, David Procházka
Format: Article
Language:English
Published: Mendel University Press 2019-01-01
Series:Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
Subjects:
Online Access:https://acta.mendelu.cz/67/6/1541/