Users’ Satisfaction in Using the Central Library of IAIN Antasari Banjarmasin
Library as one of the public services attempts to give the users satisfaction, especially in providing the documents and information. Users’ satisfaction is highly dependent on the quality of a product. Library product is the collection and service provided. The study aims to find out the users’ sat...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Airlangga
2016-07-01
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| Series: | Record and Library Journal |
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| Online Access: | http://e-journal.unair.ac.id/index.php/RLJ/article/view/2131 |