Advertising agency retention: Views from South African advertisers

Commercial reality demands long and lasting relationships that are beneficial to both advertising agencies and their clients. This article presents a conceptual model to illustrate the salient choice criteria employed by advertisers when renewing advertising agency contracts. The model was empirical...

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Bibliographic Details
Main Authors: M. Jansen Van Rensburg, P. Venter, J. W. Strydom
Format: Article
Language:English
Published: AOSIS 2009-12-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/548