Advertising agency retention: Views from South African advertisers
Commercial reality demands long and lasting relationships that are beneficial to both advertising agencies and their clients. This article presents a conceptual model to illustrate the salient choice criteria employed by advertisers when renewing advertising agency contracts. The model was empirical...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2009-12-01
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Series: | South African Journal of Business Management |
Online Access: | https://sajbm.org/index.php/sajbm/article/view/548 |