Application of customisation and personalisation in digital solutions of the non-life insurance market: a case study of Lithuanian, Latvian and Estonian e-sales platforms
The Baltic non-life insurance market has not only continued recording a dynamic premium growth in the past three years but also has shown a significant transition to digital technologies and solutions. Here, the development of customised insurance products and systems, assessment of claims, and crea...
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| Format: | Article |
| Language: | English |
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Sciendo
2021-06-01
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| Series: | Engineering Management in Production and Services |
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| Online Access: | https://doi.org/10.2478/emj-2021-0013 |