Quality perception in research laboratories from Fiocruz after QMS implementation

Quality Management System has been implemented at the René Rachou Research Center since 2003. This study investigated its importance for collaborators (Cs) in laboratories. This was a quantitative and descriptive study performed in a group of 113 collaborators. It was based on the World Health Organ...

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Bibliographic Details
Main Authors: Ivanete Milagres Presot, Rodrigo Pedro Pinto Soares, Ana Paula Madureira, Kelly Alves Bicalho, Celina Maria Modena
Format: Article
Language:English
Published: Fundação Getúlio Vargas 2014-02-01
Series:Revista de Administração Pública
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-76122014000100010&lng=en&tlng=en