Results of the Use of Behavioral SOPs in the Performance of Professional Activities
This research aimed to identify results produced by the use of Standard Operating Procedures (SOPs), written under the control of behavioral concepts (B-SOPs), in the accomplishment of professional activities. Two studies were carried out in a Brazilian organization and involved the use of B-SOPs in...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Associação Brasileira de Psicologia Organizacional e do Trabalho
2020-04-01
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| Series: | Revista Psicologia |
| Subjects: | |
| Online Access: | http://pepsic.bvsalud.org/pdf/rpot/v20n2/v20n2a07.pdf |