How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method
The objective of this study is to investigate the effect of the gap between two different mental models on interaction performance through a quantitative way. To achieve that, an index called mental model similarity and a new method called path diagram to elicit mental models were introduced. There...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Hindawi Limited
2017-01-01
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| Series: | Advances in Human-Computer Interaction |
| Online Access: | http://dx.doi.org/10.1155/2017/3683546 |