Reasons for customers reluctance to use electronic payments – A study in Ho Chi Minh City

This study aims to investigate reasons why customers are reluctant to use e-payment and how these reasons explain their impacted values, with the following research objectives: (1) to identify characteristics of electronic payment generating the resistance of customers to this E-payment; (2) to expl...

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Bibliographic Details
Main Authors: Le Thi Thanh Xuan, Tran Tien Khoa, Nguyen Thi Kha
Format: Article
Language:English
Published: HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2019-08-01
Series:Ho Chi Minh City Open University Journal of Science - Economics and Business Administration
Subjects:
Online Access:https://journalofscience.ou.edu.vn/index.php/econ-en/article/view/155