Determinan Kepuasan Pelanggan Pada Produk Pertamina Lubricants

Determinan Kepuasan Pelanggan Pada Produk Pertamina Lubricants

<p><strong>Determinants of Customer Satisfaction at Pertamina's Lubricants Product</strong></p><p>Lubricant industry is one of the strategic industries in around the world. The potential of the lubricant industry in Indonesia grows rapidly along with the increasing...

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Bibliographic Details
Main Authors: Berto Mulia Wibawa, Iwan Vanany, Fakhri Anggara
Format: Article
Language:English
Published: Universitas Islam Negeri Syarif Hidayatullah Jakarta 2017-02-01
Series:Esensi: Jurnal Bisnis dan Manajemen
Subjects:
Kepuasan pelanggan
pelumas
regresi linear berganda
customer satisfaction index
Pertamina Lubricants
Online Access:http://journal.uinjkt.ac.id/index.php/esensi/article/view/4309

Internet

http://journal.uinjkt.ac.id/index.php/esensi/article/view/4309

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