Design of job assignment and routing policies in service logistics

In this study, we consider to improve efficiency of an after-sales technical service in home appliances industry. The efficiency measure is the total time spent in a day to serve customer requests. Hence, the objective is to minimize total working hours spent in a day in the after-sales services. We...

Full description

Bibliographic Details
Main Authors: Yücel Bayrak, Mert Karakaya, Özlem Tok Özkeskin, Zeynep Alibaşoğlu, Simge Çoban, Ayhan Özgür Toy, Zehra Düzgit
Format: Article
Language:English
Published: Pamukkale University 2019-12-01
Series:Pamukkale University Journal of Engineering Sciences
Subjects:
Online Access:https://dergipark.org.tr/tr/pub/pajes/issue/51128/668221