Online reviews: A pathway to improve hotel management
The purpose of this study is to verify how online reviews can become a useful tool for the improvement of hotel businesses through an in-depth analysis of selected scientific papers. This systematic literature review analyses refereed journals in English, Spanish and Portuguese, published worldwi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade do Algarve
2020-05-01
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| Series: | Dos Algarves: A Multidisciplinary e-Journal |
| Subjects: | |
| Online Access: | http://www.dosalgarves.com/index.php/dosalgarves/article/view/220/254 |