Pendekatan Simulasi untuk Analisis Antrian pada Bengkel Servis PT. X

PT. X is an authorized dealer and service provider of a reputable car product that provides sales and maintenance services. Total number of counters and stalls owned by PT. X cannot be considered optimal based on the number of cars that will be serviced. Long queues cause customers postponinge the m...

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Bibliographic Details
Main Authors: Prima Denny Sentia, Ilyas Ilyas, Riyan Haikal
Format: Article
Language:English
Published: Universitas Andalas 2016-11-01
Series:Jurnal Optimasi Sistem Industri
Subjects:
Online Access:http://josi.ft.unand.ac.id/index.php/josi/article/view/79