DIFFICULTIES ENCOUNTERED IN ISO 9001:2008 IMPLEMENTATION PROJECTS IN INCUBATED TECHNOLOGY-BASED COMPANIES

Quality Management Systems (QMS) are designed to continuously improve the performance of organizations aiming to constantly improve their services seeking to overcome their results. Thus, for the services and/or products offered to transmit confidence and credibility, they should be designed within...

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Bibliographic Details
Main Authors: Eduardo Gome Salgado, Carlos Eduardo Sanches da Silva, Carlos Henrique Pereira Mello, Elizabete Ribeiro Sanches da Silva
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2014-09-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v8-n3/6.pdf