Pengaruh Kualitas Pelayanan terhadap Kepuasan Wisatawan serta Dampaknya terhadap Loyalitas
The aim of this research is to know the influence of service quality to satisfaction and tourist loyality in Ciater Spa Resort. The method used in this research is descriptive verificative. Method analisis of this research is analisis path with software PLS. The results showed that the quality of se...
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Format: | Article |
Language: | Indonesian |
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Universitas Sarjanawiyata Tamansiswa Yogyakarta
2018-12-01
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Series: | Upajiwa Dewantara: Jurnal Ekonomi, Bisnis dan Manajemen Daulat Rakyat |
Subjects: | |
Online Access: | https://jurnal.ustjogja.ac.id/index.php/upajiwa/article/view/3088 |