IMPLEMENTASI METODE WEBQUAL DAN CUSTOMER SATISFACTION INDEX UNTUK MENGEVALUASI WEBSITE PERGURUAN TINGGI NEGERI DI BANDAR LAMPUNG
This study provides an overview of the quality of six state University website services in Bandar Lampung which refered to three dimensions, website usability, information quality, and interaction quality website. This study also used the Customer Satisfaction Index (CSI) method to determine the lev...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Lambung Mangkurat
2020-03-01
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| Series: | KLIK: Kumpulan jurnaL Ilmu Komputer |
| Online Access: | http://klik.ulm.ac.id/index.php/klik/article/view/303 |